Terms & Conditions

We make every effort to ensure that all the information on our website is up to date, accurate and complete. However, we are only human, and mistakes can happen, so you should check all important points with one of our staff before making your purchase decision based on the information contained on this website.

 

We do not supply any unit with IVA as standard if you require IVA it must be ordered as an optional extra at £1999.

 

Due to the nature of progress in manufacturing standards, and changes in legislation, it is not always possible to keep the product details up to date.

Where changes to specifications occur, we would generally expect improvements; the vagaries of legislative bodies are beyond our control though, so please ask, particularly if you are dependent on something technical that you cannot check just by looking at our samples.

 

We do all we can to keep our displayed prices accurate. However, if someone makes a mistake, knocking off thousands of £’s with a typing error, we cannot be held to that price. If you spot such a glaring mistake, we would be obliged if you could let us know and we can get it corrected as soon as possible.

 

We do not warrant or guarantee in any way that your tow vehicle is compatible with any of our trailers; you must seek advice on weights etc. from your vehicle manufacturers.
Please check your towing entitlement on your driving licence.

 

Note all caravans over £20,000 for insurance will need a tracker/wheel and hitch locks along with storage when not used at a CaSSOA facility.

 

All caravans, travel trailers and fifth wheels are sold as pre-owned as they have to be registered in the USA first.

 

All caravans/trailers with GVW of over 3500kg or 7m body length are sold as static holiday caravans.

 

All ex-demonstration units are sold as used.

 

DVD/CD players will only play region 0 or multi-region discs. If requested, we can supply free of charge a UK DVD player.

 

All removable contents in our holiday homes are sold as a separate priced item and include VAT.

 

Gas and electric habitation certificates available if required at £199.

 

NOTE American caravans will not fit on swan neck or retractable tow balls, you need a bolt on tow ball facility and needs to be 18” high to get the correct towing height. An adjustable hitch plate that costs around £40 is the best option. If you are unsure, please contact us.

 

 

Payment Terms

No trailer can be collected or delivered until paid for in full with cleared funds.

All goods remain the property of the company until paid for in full with cleared funds, and removed from our premises.
All products include vat at current relevant rates.

 

 

Warranty / Repairs

All same year units have a full 12 months’ warranty which is not on site but return to base – you can buy on-site warranty at extra cost.

 

All used (previous year or older) units carry a full 90 days return to base warranty again on-site warranty is available at extra cost.

 

On used units we only offer repairs to faulty items not wear items and the unit must be booked in via our service department and returned at your own cost – we can do work on-site (except roofing) but additional costs apply.

 

All caravans new and used require a full annual service from the date of purchase and annually thereafter to validate and warranty claims.

 

Ensure you have the correct regulator fitted as a standard 1.5kg p/h regulator will cause faults and void your warranty.

 

Do not cover up any heating vents or air vents in the floor as will cause issues and void your warranty.

 

Please ensure your electricity supply is clean, if using a generator a surge protector must be fitted otherwise this will cause electrical issues not covered by warranty.

 

We do not warranty any PCB’s for the furnace, water heater, air conditioner, and fridge.

 

 

On-site Warranty

 

Labour only:

Mainland England & Wales – £999 per year or £1,999 for 3 years

Highlands and far south – £1199 per year or £2,699 for 3 years

Includes up to 3 call outs per year

 

Call outs to persons who have not bought onsite warranty will cost £30 per hour travelling and £50 per hour onsite.

 

 

Trade Sales / Orders

 

All trade sales / orders are sold with no warranty.

 

 

Salvage Sales / Orders

 

All salvage sales / orders are sold with no warranty.

Any defects not seen are also not warranted. You should spend the time to completely examine any salvage unit prior to purchase as no comebacks will be entertained.

 

 

Export Sales / Orders

 

All export sales / orders are sold with no warranty.

 

 

Note

The warranty will be voided if you remove any furniture fitted to any of the walls including any items fitted into the slide outs.

This includes sofas, dinettes, wall units, cabinets, beds as this will cause problems with the structural frame.

Any re-modelling or renovations will also void your warranty.

 

 

USA Specification

 

Note to anyone who has bought a standard USA unconverted coach from us:

When you have the electrical conversion done for the coach you are welcome to get your electrician to call us as all the tails for the appliances must stay 110 volts including the fridge, microwave, fireplace, AC, TV if American etc. – or they will burn out and this will void any warranty.

Your electrician will need to certificate and warranty the works completed and supply a copy to American Caravans Ltd. – better to be safe than sorry.

 

 

Collection/Storage

All trailers which have not been collected within 1 month of being notified that it is ready for collection will be charged at £20 per day for storage, which must be paid before collection.

 

 

UK Towing Laws

 

UK only – If the towing vehicle has a permissible gross weight in excess of 3.5 tonnes the maximum width and length of the drawbar trailer (body only excluding drawbar) are 2.55 metres and 12 metres respectively. If however the gross weight of the towing vehicle is 3.5 tonnes or less, then the maximum permissible width and length for a drawbar trailer (body only excluding drawbar) are 2.55 metres and 7 metres respectively. In both cases, the overall length of the towing vehicle and trailer must not exceed either 18m or 18.75m depending on the type of towing vehicle this is for transportation to the static park that the caravan will be sited unless in the case of a showman who have other overriding regulations within their guild.

 

 

Disclaimer

We reserve the right without obligation to improve or modify product which may change the specification, models and feature availability. The information on this website reflects the product design, fabrication and component parts at the time of publication. Subsequent refinement may be evident in the actual product after the date of publication. Photographs may show some equipment that is optional. Consult your dealer for further information.

All caravans, travel trailers and fifth wheels are sold as pre-owned as they must be registered in the USA first. All caravans & fifth wheels supplied outside of the UK are supplied for you to arrange registration within your country or we can arrange this at extra cost.

 

 

Notice

All prices quoted exclude IVA VOSA certification which is £1,999 extra and available if you wish to use your caravan as a tourer (not required if used as a static) all caravans are sold as static caravans unless the IVA VOSA pack is purchased.

 

 

VAT

 

All units are subject to VAT at applicable rate.

 

 

Delivery Insurance

All of our products are delivered by insured 3rd party transporters.

If in the unlikely event the product is damaged in transit or on delivery, photos and a statement from the driver in duplicate and signed by both parties should be obtained immediately so that you can make an insurance claim against the transporters insurance. We accept no liability in these cases.

 

 

Note All Units

 

Units in stock – deposits are non-refundable unless we are at fault.
New or used orders – once order is placed and then ordered with the factory/supplier in the USA these orders cannot be cancelled and, if cancelled by you, no deposit will be refunded.

 

 

Special Orders From USA

Please note on special orders from the USA all prices are based on the exchange rate at the time of purchase. If the exchange rate changes, we reserve the right to raise the purchase price by the percentage of the difference in the exchange rate.

 

 

 

American Caravans Ltd

 

Registered office address

 

Caravan

Main Road

Stickney

Boston

United Kingdom

PE22 8EE

 

Company Number 14877828